Data Deletion Policy

Last updated: 2/18/2026

Your Right to Data Deletion

At ØSTEN AI, we respect your right to control your personal data. You can request the deletion of your personal information at any time. This page explains how to request data deletion and what happens to your data when you do.

What Data Can Be Deleted

Account Data

  • Personal profile information
  • Email address and authentication data
  • Company and business information
  • Account preferences and settings

Platform Data

  • Marketing plans and strategies
  • Campaign data and analytics
  • Notes and project information
  • Connected advertising accounts

How to Request Data Deletion

Email Request

Send an email to our data protection team with your deletion request:

Email: privacy@ostenai.com
Subject: Data Deletion Request
Include: Your registered email address and reason for deletion

Account Deletion

You can also delete your account directly from the platform settings. This will permanently remove all your data.

Data Deletion Process

1

Request Received

We acknowledge your deletion request within 24 hours.

2

Identity Verification

We verify your identity to ensure the security of your data.

3

Data Deletion

Your data is permanently deleted from our systems within 30 days.

4

Confirmation

We send you confirmation once the deletion is complete.

Third-Party Data

Connected Platform Data

Data stored on connected advertising platforms (Google Ads, Meta Ads, TikTok Ads) is subject to their respective data policies:

  • Google Ads: Manage data through Google Account settings
  • Meta Ads: Manage data through Facebook Business settings
  • TikTok Ads: Manage data through TikTok Business settings

We will disconnect your accounts from these platforms, but you may need to separately manage data deletion on each platform.

Data Retention Exceptions

In certain circumstances, we may retain some data even after a deletion request:

  • Legal compliance and regulatory requirements
  • Fraud prevention and security purposes
  • Legitimate business interests (anonymized analytics)
  • Backup systems (automatically purged within 90 days)

Contact Information

Data Protection Officer

Email: privacy@ostenai.com

Subject Line: Data Deletion Request

Response Time: Within 24 hours

Completion Time: Within 30 days

Questions and Support

If you have any questions about data deletion or need assistance with the process, please don't hesitate to contact our support team. We're committed to helping you exercise your data rights.