Introduction
ØSTEN AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketing SaaS platform and services.
Information We Collect
Personal Information
- Name and email address (through Firebase Authentication)
- Company information and business details
- Marketing preferences and campaign data
- Usage analytics and platform interactions
Third-Party Platform Data
- Google Ads account information and campaign data
- Meta (Facebook/Instagram) Ads account information and campaign data
- TikTok Ads account information and campaign data
- Performance metrics and advertising analytics
How We Use Your Information
- Provide and maintain our marketing platform services
- Generate AI-powered marketing plans and recommendations
- Manage and optimize your advertising campaigns
- Provide customer support and technical assistance
- Improve our services and develop new features
- Send important service updates and notifications
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
- In connection with advertising platforms (Google Ads, Meta Ads, TikTok Ads) as necessary to provide our services
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure data transmission, and access controls. Our platform is hosted on Google Cloud Platform with enterprise-grade security features.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time through our data deletion process.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
Third-Party Integrations
Our platform integrates with third-party advertising platforms:
- Google Ads: Subject to Google's Privacy Policy and Terms of Service
- Meta Ads: Subject to Meta's Data Policy and Terms of Service
- TikTok Ads: Subject to TikTok's Privacy Policy and Terms of Service
- Firebase: Subject to Google's Privacy Policy
International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@ostenai.com
Address: ØSTEN AI, Data Protection Officer
Website: https://ostenai.web.app